We are seeking a Communications and Supporter Manager, to join our team to provide maternity cover during a period of change, growth, and exciting projects.
About the charity
Our mission is to build hope, enable lasting change, and end homelessness for people in East London. We are here to help people in our local community to build their new beginnings, by:
- Providing a safe place - to make sure that people experiencing homelessness have somewhere safe to stay as they begin to rebuild their lives
- Offering support - to encourage and enable people to build a better future for themselves, through the provision of personalised support, educational and life skills opportunities
- Building resilience – to build networks of support, and empower people to navigate services with confidence and be a proactive member of their community outside of and beyond life at Caritas Anchor House.
We are going through an exciting period of change and growth, having recently launched an ambitious strategic plan, with goals including having a positive impact on the lives of more people experiencing homelessness than ever before. This role will involve delivery against key strategic goals relating to engagement and support.
With great ambition comes the need for great people, and we’re looking for someone fantastic to lead our Fundraising and Communications Team and exciting projects during this one-year maternity cover.
About the role
Reporting to the Chief Executive, the Communications and Supporter Manager provides the strategic direction and manages the team responsible for brand, communications, events, and fundraising (individual giving, legacies, community, and corporate partnerships). We are looking for someone to play a central role in building support and engaging stakeholders in our mission, during an exciting period of growth.
We are looking for someone to lead on our ongoing brand refresh project which started earlier this year, and the development and delivery of our fundraising and communications strategies.
Please note that this role is a fixed-term, maternity cover role, on a full-time basis. The minimum starting salary is £33,000 per annum and the maximum starting salary is £42,000 per annum.
Key responsibilities include:
- Project manage the brand project, including launch and implementation, and the development of a new website, working with colleagues across teams and external agencies
- Lead the development and delivery of our communications and fundraising strategies, to build awareness and support for our work with people experiencing homelessness
- Identify opportunities to increase brand awareness, work with colleagues to champion the voices of our residents, and promote our impact and activities
- Keep abreast of key conversations and opportunities relevant to our work and sector, identifying key networks, partners, and media to build relationships
- Lead and develop the fundraising and communications team
- Manage budgets across the department, prepare forecasts for income, and report on team performance against KPIs
- Experience in producing communications and/or fundraising strategies in the charity sector
- Strong project management skills
- Experience in managing and developing a high-performing team
- Digital marketing experience
- Strategic understanding of supporter management and journeys
- Excellent IT skills, including Microsoft Office, databases, and digital media platforms
- Brand management experience is desirable, having ideally worked in an organisation during a rebrand or period of change
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Caritas Anchor House, we are proud of our inclusive workplace where we celebrate difference, value everyone’s contribution, and where people of all backgrounds and cultures can thrive. We do not accept discrimination or harassment, and all our recruitment decisions are based on fair and open competition, with appointments on merit. We are committed to growing our workplace further by making sure that our teams are as diverse and inclusive as they can be. We welcome applications from everyone and encourage people with lived experience of homelessness, a disability, and from ethnic minority backgrounds to apply. This is to ensure we are taking positive action in order to achieve our legitimate aim of a balanced representation in our teams, at all levels. We want to foster a culture in which everyone is united around our shared mission and values, and in which our people are active participants in our success.
Please note that we only accept applicants with the Right to Work in the UK. This post is subject to an Enhanced DBS check.